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How slotoma Handles Your Personal Information

When you open an account with us, you share personal information — and you deserve to know exactly what we do with it.

Account data protectedPayPal & Venmo transaction privacyNo third-party data salesState-law compliantClear opt-out paths
slotoma How slotoma Handles Your Personal Information
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, and Retention Practices

We treat your account data the same way we treat your wallet balance — it belongs to you and we handle it with care. Every connection between your device and our platform uses encrypted transmission, so the session data logged when you're playing Classic Blackjack or Turbo Aviator Climb doesn't travel in the clear. Here's what each pillar of our data practice actually looks like in operation.

Cookies and Session Tracking

We use session cookies to keep you logged in across your mobile browser and desktop without forcing a fresh login each time. You can clear or block cookies in your browser settings, though some account features may not work as smoothly.

Payment Data Security

PayPal, Venmo, and Play+ transactions are processed through encrypted payment gateways. We keep a transaction reference ID and amount in your account history; raw payment credentials never touch our database.

Data Retention Windows

We hold account and transaction records for as long as required under applicable state law and our compliance obligations. Once that window closes, data is deleted or anonymized on a rolling schedule.

Requesting Changes or Deletion

You have the right to request a copy of your data, correct inaccuracies, or ask for deletion where state law allows. Submit your request through live chat or the privacy email listed in your account settings.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or delete the personal data we hold on you, our account support team handles privacy requests directly. Reach out through any of the channels below and we'll confirm receipt within one business day. For requests tied to payment records — such as PayPal or Venmo transaction history — include your account email so we can match your request quickly.

Team online

Live Chat

Start a live chat session from your account dashboard. A support agent can open a privacy request ticket on the spot and walk you through the next steps.

Email Support

Send your data request to our privacy email address, found in your account settings under the Help section. Include your registered email for faster matching.

Account Settings Portal

Some data controls — like marketing email preferences and cookie consent — live directly inside your account settings. You can update these yourself without contacting support.

Common Questions About Your Privacy at slotoma

These are the questions our account holders ask most about how their personal data is handled. If your question isn't covered here, live chat or our privacy email will get you a direct answer.

No. We do not sell your personal information to any third-party advertiser or data broker. Aggregate anonymized usage data may be shared with analytics partners to improve platform performance, but nothing tied to your identity.

Payment transactions route through encrypted third-party gateways. We log only the transaction reference ID, amount, and timestamp. Your PayPal credentials and Venmo login details are never stored on our servers.

Yes. Submit a data access request through live chat or the privacy email in your account settings. We'll confirm receipt within one business day and provide your data in a readable format.

We use session cookies for login continuity across mobile and desktop, and analytics cookies to track page performance. You can manage cookie preferences in your browser settings or through the consent banner on first visit.

Retention periods follow applicable state-law requirements and our compliance obligations. Once those windows expire, your data is deleted or anonymized. The exact timeline depends on the state you registered from.

Reach our support team through live chat or the privacy email listed in your account settings. We'll open an internal review and respond with our findings. For unresolved concerns, you may also contact your state's data protection authority.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.